Research Plus+ RSS Feed http://www.research-plus.co.uk Copyright 2012 Research Plus+ info@research-plus.co.uk For National Customer Service Week we are giving a talk at the Business Club Norfolk on Tuesday 4th October. If you would like an invite do get in touch. http://www.research-plus.co.uk/news.php Research Plus+ is hosting the SSRG (Social Services Research Group) Short Survey on its members capacity to attend events etc in the next 2 years. It would be of enormous help in planning events etc if you would let us know some of the difficulties you might be experiencing – and also some potential solutions! http://www.research-plus.co.uk/news.php Here is the link to the presentation given by Research Plus+ focusing on the results of the survey at our event on October the 5th to coincice with National Customer Service Week:
http://markbarton.posterous.com/research-plus-presentation-5-october-2010

The survey looked at whether businesses listen to their customers.
Other speakers at the event were:
Roy Gough of Alloy CRM
Ian Fitch of Larking Gowen
Rosa Russell a Customer Service Consultant
Tony Hall of Freebridge Community Housing. http://www.research-plus.co.uk/news.php On October 5th to coincide with National Customer Service Week, Research Plus+ held an event at the Brook Hotel in Norwich looking at whether businesses listen to their customers. Ten local companies generously contributed over GBP700 worth of prizes. These were awarded in a draw of entrants and announced when the survey results are released. Emily Barclay of The Perfect Wine presented Tina Wilkins of Spirit Essence with her prize of a bottle of 'something spakling' http://www.research-plus.co.uk/news.php Looking after your Customers.
A presentation of the survey results and other speakers on the importance and practicalities of looking after your customers.

The date is set.
The venue is booked.
The speakers are getting their PowerPoint presentations prepared.
The prize draw winners are being selected.
There is one thing left to do – order the tea and coffee !!
Do you want tea or coffee?
Click on the link and book your place or contact us directly.
http://customersurvey.eventbrite.com/
http://www.research-plus.co.uk/news.php